FAQ

How do I zoom out to see the whole town?
Click the icon that looks like a brochure underneath the Google Streetview person, and your map view will be re-centered on the original community extent. 
Fri, 21 Jun, 2019 at 12:45 PM
The map is displaying the wrong information for my house/parcel/mooring/etc. Who should I report this to?
The data on MapGeo is provided by the municipality. To report misinformation or a data error, please contact the person listed under the “Contact [Town Name...
Fri, 21 Jun, 2019 at 12:46 PM
I’m trying to print my map but nothing happens. What should I do?
Make sure that your browser settings allow pop-ups for your MapGeo site. If you notice a red “x” at the top of your browser when you try to create your prin...
Fri, 21 Jun, 2019 at 12:46 PM
Why don’t certain layers display on the map when I’m zoomed in?
Certain layers only display at certain extents because of the way the data is set up. To see the layer, try zooming out a few extents. If this is causing ma...
Fri, 21 Jun, 2019 at 12:47 PM
Why can’t I save my downloaded mailing labels to a new location?
Because the PDF is downloaded from the internet, you might have to change your ‘Save As’ settings in Adobe Reader and un-check ‘Save optimizes for fast web v...
Fri, 21 Jun, 2019 at 12:48 PM
Why is the scale at which I want to print my map different than what I’m seeing on screen?
The printable map maintains the same zoom level and scale as the interactive map at the time of generating the printable map. Therefore, if you are using a ...
Fri, 21 Jun, 2019 at 12:48 PM
How do I display the Preview Panel of a selected item after I’ve closed it?
To return to the Preview Panel, click on the item, again, within the list of selected items on the right hand side or open History and select the item from ...
Fri, 21 Jun, 2019 at 12:49 PM
What do I do if my property information is not up to date?
Please send a feedback message with your update. Please keep in mind property some data is only be updated on an annual basis, so some changes may take a wh...
Wed, 10 Jul, 2019 at 11:17 AM
What is the difference between the red and green outlines on properties?
Red outlines indicate the results of an abutters search on the map. Green outlines indicate the results of a normal search on the map.
Wed, 10 Jul, 2019 at 11:19 AM
What is the difference between the two search bars?
The search bar in the top right corner is a quick search just based on queries for street address, owner name and property ID. The advanced search bar a...
Wed, 10 Jul, 2019 at 11:54 AM