FAQ

How do I view all of the results of my search?
By default, MapGeo sites show 50 results at a time. More results will load onto the map as you scroll down the results list. Alternatively, you can click th...
Fri, 26 Jul, 2019 at 1:05 PM
My street name is missing from/wrong on the map, why?
Many towns use Google Streets to display the street information on the map. Google does not always update the street names immediately, and it may take time...
Fri, 26 Jul, 2019 at 1:06 PM
I searched my full address and my property it is not coming up, why?
The search tool requires queries to match the data it is searching. For instance, if “avenue” is abbreviated in the town data to “ave,” a search for “avenue”...
Fri, 26 Jul, 2019 at 1:06 PM
How often is data on MapGeo updated?
At minimum, MapGeo data is refreshed annually. Some towns refresh their data as regularly as on a daily basis. For property and parcel data you can select t...
Fri, 26 Jul, 2019 at 1:10 PM
How do I create a login?
Please send a feedback message requesting a login. Logins are typically for town employees, but your town administrator will decide if we are able to config...
Fri, 26 Jul, 2019 at 1:11 PM
Why do I have to set up login credentials if site is using Google oAuth?
In order for Google oAuth to be set up, the user will need to use the same credentials they would for a gmail account when creating their MapGeo login. With ...
Fri, 26 Jul, 2019 at 1:26 PM
A theme is not loading when I turn it on.
Some themes may not load at all zoom levels, you may need to zoom in or out for the theme to load. If that is still not working, please send a feedback mess...
Fri, 26 Jul, 2019 at 1:26 PM
How do I view my Pictometry imagery in MapGeo?
Pictometry imagery can only be viewed when you are logged in. Once you are logged in, click a parcel on the map. This will expand the preview panel. In the ...
Fri, 26 Jul, 2019 at 1:28 PM
How do I close the Pictometry imagery in MapGeo?
You can close the pictometry imagery in two ways: 1. Click the X on the Pictometry window OR 2. Click “View Pictometry” again, and the window will close....
Fri, 26 Jul, 2019 at 1:29 PM
Where do I upload things that aren’t properties?
https://www.loom.com/share/ba1d7b84bfb4499cb60e3ba1f1a7857a
Fri, 26 Jul, 2019 at 1:31 PM